Harvard Business School Press <br/><br/>
Managing Difficult Interactions:  Expert Solutions to Everday Challenges 

 - USA  Harvard Business School Publishing Corporation  2008 
 - 84p. 
<br/><br/><label>ISBN: </label>978-1-4221-2508-3 
<br/><br/><label>Dewey Class. No.: </label>658.4 H42M