Laker, Benjamin Closing The Service Gap: How to Connect Customers, employees and organizations / Benjamin Laker, Lebene Soga and Ogunfodun and Yemisi Bolade Ogunfodun - London: Pearson Education Limited, 2023. - xxiv, 206p. Included Indexes. Englsih ISBN: 978-1292444352 Subjects--Topical Terms: Corporate, Business Dewey Class. No.: 658.812 L19C