TY  - BOOK
AU  - Nakkiran, S
AU  - Franklin, D. John
AU  - Venkkatesh, Rtn.s
TI  - Business Process Outsourcing (BPO)
SN  - 81-7629-555-8
U1  - 650.1 N18B 
CY  - Deep & Deep Publications
PB  - New Delhi
ER  -