| 000 | 00446nam a2200181Ia 4500 | ||
|---|---|---|---|
| 003 | RNL | ||
| 005 | 20250506100158.0 | ||
| 008 | 090707b ii f a fnsan d | ||
| 020 | _a9788179924426 | ||
| 040 | _aRCL | ||
| 082 | _a658, F27C | ||
| 100 |
_aFeiberg, Richard _927602 |
||
| 245 |
_aCases in Call Center Management: _bGreat Ideas (Th) at Work |
||
| 260 | _aMumbai | ||
| 260 | _bJaico Publishing House | ||
| 260 | _c2005 | ||
| 942 | _cBK | ||
| 999 |
_c21317 _d21317 |
||