000 00412nam a2200169Ia 4500
003 RNL
008 090707b ii f a fnsan d
040 _aRCL
082 _aR025 J92H
100 _aJurewicz , Lynn
_922280
245 _aHigh Tech High Touch :
_bLibrary Customer Service Through Technology
260 _aNew Delhi,
260 _bEss Ess Pub.
260 _c2009
300 _a142p.
942 _cBK
999 _c22479
_d22479