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005 20251104093732.0
008 250522s2027 nju b 001 0 eng
020 _a9789357055215
040 _aRCL
082 0 0 _a658.8 K94P
100 1 _aKotler, Philip
245 1 0 _aPrinciples Of Marketing
_c/Philip Kotler, Gary Armstrong, Sridhar Balasubramanian
250 _a19th.
260 _aNoida:
_bPearson India Education,
_c2025.
300 _axxiv, 736p. ; 28cm
500 _aCopyright © 2027, 2024, 2021.
504 _aIncludes bibliographical references and index.
520 _a"New to This Edition All That's New: Marketing in a Digital Age of Customer Value and Engagement The Twentieth edition of Principles of Marketing reflects the major trends and shifting forces that impact marketing in this digital age of customer value, engagement, and relationships. Here are just some of the major new and continuing changes you'll find in this edition. Customer engagement framework: This Twentieth edition continues to build on its customer engagement framework-creating direct and continuous customer involvement in shaping brands, brand conversations, brand experiences, brand advocacy, and brand community. New coverage and fresh examples throughout the text address the latest customer engagement tools, practices, and developments. Digital marketing: In the Twentieth edition, the Digital Marketing chapter (Chapter 17) is retitled, heavily restructured, and much revised, with substantial new framing and content. Rather than treating digital marketing as a part of the promotion mix, the chapter is now a stand-alone digital marketing strategy chapter that focuses on special considerations in preparing digital marketing campaigns. The recrafted chapter is organized around a four-step digital marketing process that involves understanding digital marketing, preparing for a digital marketing campaign, employing digital channels (online, social media, and mobile marketing) in an omni-channel strategy, and addressing public policy issues in digital marketing"-- Provided by publisher.
546 _aEnglish
650 0 _aMarketing
700 1 _aArmstrong, Gary
_929785
700 1 _aBalasubramanian, Sridhar
_929786
700 1 _aAgnihotri, Prafulla
_929787
856 _uwww.pearsoned.co.in/PhilipKotler
942 _cBK
999 _c47453
_d47453