Customer Relationship Management: (Record no. 46142)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00743nam a2200229 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241205051533.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241205b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780070435049 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | RCL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 SH66C |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management: |
| Sub Title | Emerging Concepts, Tools and Applications |
| Statement of responsibility, etc | /Jagdish N Sheth, Ed., Atul Parvatiyar, Ed. and G Shainesh, Ed. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 32nd. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication | Chennai: |
| Name of publisher | McGraw Hill |
| Year of publication | 2023. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xv, 544p. ; 23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | <br/><br/><br/><br/><br/><br/><br/> |
| 546 ## - LANGUAGE NOTE | |
| Language note | English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Management, Relationship Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sheth, Jagdish N, Ed. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Parvatiyar. Atul, Ed. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Shainesh, G. Ed. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Full call number | Accession Number | Lost status | Damaged status | Price effective from | Koha item type | Not for loan | Collection code | Withdrawn status | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 658.812 SH66C | 64508 | 12/05/2024 | Books | Management studies Department | RCL | RCL | General Stacks | 12/05/2024 | DDC | 1550.00 |