Chapter 1: How Data And Analytics Can Enhance Human Decision-Making In Organisations
Chapter 2: Why Organisational, Legal, Cultural, And Ethical Considerations Shape What Can And Should Be Done With Data And Analytics
Chapter 3: Preparing To Work With Data
Chapter 4: Analysis Fundamentals
Chapter 5: Communicating Analytical Results
Chapter 6: Marketing Analytics
Chapter 7: HR / People Analytics
Chapter 8: Operational Analytics
Chapter 9: Financial Analytics
Chapter 10: The Future Of Data And Analytics

This textbook focuses on how data and analytics can be used to help inform organisational decision-making across the business by complementing human judgement. Taking a highly practical approach, it covers major use cases for analytics across different business areas, including marketing analytics, HR analytics, operational analytics and financial analytics. This concise and readable book grounds discussion in the fundamentals of data, analytics and data visualisation, and in an understanding of the legal and ethical responsibilities that come with working with data. Key features include: • Analytics in Practice vignettes show how data and analytics have been applied in real organisations • Video interviews with industry professionals bring examples to life • A running case study and accompanying dataset allow you to apply what you have learnt Suitable for undergraduate and postgraduate students studying business analytics. Mary Ellen Gordon is Senior Professional Teaching Fellow/Senior Lecturer in the School of Information Systems at the Victoria University of Wellington, New Zealand.

English